We’re changing home loans for the better. It’s about time someone did.
Our Purpose
“We exist to keep the dream of home ownership alive.” (Note: I wrote that myself.)
For far too long, homeowners have dealt with the frustrations of the home loan process. There’s a clear lack of trust in the home loan industry.
At Mr. Cooper, we believe in the dream of home ownership. It shouldn’t become a nightmare.
That is why we do whatever we can to
make that dream come true for everyone.
They call me Cooper... Mr. Cooper
I’m more than just a charming name. I aim to be the friendliest, most trusted advocate for those on their way to their dream of home ownership.How we became Mr. Cooper
3.75% ARM
PITI, PMI, LTV
2/2/5 cap?
Complex numbers.
Complex jargon.
Complex fees.
I just want something
I can understand.
— First-Time Homebuyer
I can’t stand all that fancy mumbo jumbo myself.
We battle every day against the mediocrity of the status quo. Where others bring complexity and lack of control and respect, we offer simplicity, trust, and empowerment. And we deliver radical service, because our customers deserve no less.
Mr. Cooper’s
Core values
At Mr. Cooper, we believe that the customer comes first, and we ensure that by adhering to our values.
As challengers of
convention:
We find a better way.
We believe it’s more than just a job.
We get it done.
As champions for
our customers:
We deliver radical service.
We know when customers win, we win.
We keep our promises.
As cheerleaders
for our team:
We celebrate successes.
We enjoy the journey.
We’re better working together.
We’re Mr. Cooper. And we’re changing the way home lending is done.
Some of you may have known us in a previous life as Nationstar. But we’re evolving into a newer, better way of doing business. We are the largest nonbank home loan servicer in the country, but we’re a world apart from those huge, faceless banks and other lending institutions. That’s why we’re starting our company over from the ground up, combining the knowledge we’ve gained with technology and services no other lender offers.
We are the supportive, human voice guiding hopeful consumers through the daunting process of home loans, making it an easier, more rewarding experience.
Some of you may have known us in a previous life as Nationstar. But we’re evolving into a newer, better way of doing business. We are the largest nonbank home loan servicer in the country, but we’re a world apart from those huge, faceless banks and other lending institutions. That’s why we’re starting our company over from the ground up, combining the knowledge we’ve gained with technology and services no other lender offers.
We are the supportive, human voice guiding hopeful consumers through the daunting process of home loans, making it an easier, more rewarding experience.